Contact Us


How do I submit a support ticket?

For fastest response please visit our support portal at and one of our friendly staff will reply to you 24 hours a day

Do you ship internationally?

Yes! Please note that while our shipping time of up to 7-14 days remains the same within the
U.S., international shipping may add additional time due to customs clearance.

Where are you located?

We’re headquartered in San Jose, Calif. Lily Next-Gen drone and accessories are
available in our own store and through major distributors and retailers.


Less than 14 Hours

Chat With Us

24/7 Support

We’re here to help 24 hours a day,
7 days a week.

Email Us

Contact one of our drone and robotics pros and we’ll get back to you as soon as humanly possible. You may also email us directly at but the form below would ensure your inquiry reaches the correct department. We generally respond within 24 hours.

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Mota Group, Inc.
60 S. Market Street, Suite 1100
San Jose, CA 95113

Customer Service Hours:

Mon – Fri 8:30 AM – 5:30 PM PST
Sat – Sun Closed

Contact Us:

(408) 370-1248